Decided by Jacques Saadé, the CMA CGM Group has launched on October 21st its new website including its new e-Business platform. Designed to optimize interactions between CMA CGM, its subsidiaries and their customers, the new e-Business platform offers innovative solutions that meet our users most demanding requirements.
Amongst newly available innovations, CMA CGM Group customers have access to:
- Personalized space in which each customer is able to define his own reporting format and store all his legal, administrative or financial documents required for the management of his shipping business. In a few clicks, he is able to perform multiple transactions such as asking for and receiving a quote, booking his cargo and sending shipping instructions, etc.
- The ability to keep track of his cargo in real time as well as permanent access to all pertaining information. In addition, a personalized “alert” system allows customers to be kept informed of latest operations.
- Dedicated teams are available worldwide 24/7 to provide answers to all kind of questions and to assist customers in the discovery of these new functionalities and beyond, to manage their operations.
Decided by Jacques Saadé, this new e-Business platform is available in English, Chinese, Spanish, Portuguese and French for CMA as well as for ANL, CNC, DELMAS and USL.
This new CMA CGM Group e-Business platform is part of the new Group website both launched simultaneously.